In this day individuals crave convenience and ease of accessibility with services. We have become accustomed to relying on and utilizing our smartphones for everything. Some self-storage operations have begun to implement mobile applications that will allow self-storage owners to manage and gain control of their units via mobile devices. With an addition such as this, tenants gain easier access to their storage units and will no longer need to keep track of a specific key or access card. These specialized applications will allow for ease of access and management of the unit all within a mobile application. With the mobile application being available at a self-storage space, there is ease when offering and/or renewing leases with customers.
Having handheld compatible self-storage software is crucial for the modern customer where they can have access on devices such as tablets, smartphones on both Android and iOS. Customers and employees both benefit from the ease of accessibility where they can work or manage their accounts from virtually anywhere.
Business owners want to offer customers the ultimate level of convenience and accessibility. With mobile access, the customer service competitive landscape is a game-changer. This comes hand-in-hand where customer trends have led to the option to utilize self-serve options. Tenants will be able to access storage facilities and benefit from the convenience of processing rental payments online, provide electronic signatures and skip the in-store processes. This trend gives facility owners an advantage for their operations because facility personnel and managers will have a reduced workload.
Convenience is a major key for self-storage users and the business that are operating with tools that are automated 24/7 are reaping great benefits. The self-serve access in combination with the mobile tools leads to a storage tool that changes the self-storage sector. Customer management has never been easier!
ERP Buddies SuiteSpaces solution helps to simplify the daily operations, maximize revenue, in addition to a seamless tenant experience when utilizing the only self-storage facility management software.
SuiteSpaces is a solution all about self-storage, it features functions such as the ones mentioned above and more! SuiteSpaces can support mobile compatibility, online tenant access, cross-platform and software integrations, multi-storage facility business access, and more.
When the goal is to revitalize your self-storage business, adopting an advanced solution with built-in features will take your business to the next level. Tailoring your business operations to fit the needs and desires of today’s customers is crucial. It can also make your daily operation a lighter task for employees where they can prioritize responsibilities that require in-person procedures.