What mistakes to look out for in a NetSuite Implementation

What mistakes to look out for in a NetSuite Implementation

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When introducing a new system into a firm, whether that be changing CRM software, transitioning to a cloud-based platform, or initiating an ERP implementation may be difficult. If you don’t take the time to thoroughly integrate the project into your business operation, you’ll discover that problems are more likely to arise. Of course, you want your implementation to be successful and a breeze, so having well thought out plan is crucial. Any large system transition will have an impact on your company’s day-to-day operations, but to avoid obstacles becoming huge, we recommend learning what typical mistakes cause delays and how to minimize the possibilities of them hurting your implementation project.

During implementation projects, about 43% of organizations face some sort of delay. This is due to poor project planning, unplanned modifications, and data transfer challenges. Delays can result in higher implementation services for a business owner. According to NetSuite partners, these are the most typical causes of delaying a company’s NetSuite adoption.

Unsuitable NetSuite Partners

When deciding which partner to team up with for a NetSuite deployment, examine the industry your firm operates in and analyze whether the partner is well versed in your industry. You’ll need someone who has worked for a company like yours before. Various partners may have worked in various sectors. A manufacturing and distribution company’s NetSuite deployment will differ from a business services company’s goals and day-to-day operations. A helpful tip to gain some insights can be speaking with other businesses that have worked with the partner to get a firsthand insight into how their project went. This will prove that you have picked the ideal implementation partner best suited for your business model.
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Failure to Run a Data Cleanse

Consider your current system. Does it appear to be in working order? Is there any outdated information that needs to be archived? Is there data laying around in the incorrect locations that need to be sorted? Before you even consider moving data from old legacy systems to your new system, you must first clean up, sort, and archive everything, so that you avoid missing files once you have migrated. Failing to do this step will result in current problems being carried over to the new system. After a new system is implemented, people frequently criticize it for not operating well and wish for the old one to return. One typical cause is that the data that was moved was not properly organized to avoid this mistake for long-term success.

Failure to Document Your Present Business Needs

Wanting to jump right into the new system you were shown when you originally decided on your solution can be exciting, but desiring all of the benefits the new platform delivers without a strategy may lead to problems. When it comes to business process transfer, this is one of the most common mistakes firms make. If you rush ahead, focusing just on how your business operations are carried out today, you may suffer pain and incur more costs later, in the case that something was overlooked must be included in your system development at a later point. Without thoroughly reviewing what you currently do, you risk just replicating your company’s current systems. This may lead to potentially losing out on new and exciting process options inside the NetSuite platform that will help your organization function more smoothly and meet business requirements. Take the time to learn about and comprehend the NetSuite platform and all of its features.

Dismissing the Opinions of Your Employees

Make sure that everyone who really uses the system has the opportunity to discuss what they use the present legacy systems for in their day-to-day job while deciding on the overview of the system requirements. Many companies will develop a new system based on what the management team believes the existing systems are being utilized for. Inquire about each user’s necessities, management may be unaware of certain their employee’s processes for their everyday routines.
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You must devote time and resources to adequately teaching your employees how to utilize the new system. If you don’t, outdated procedures will quickly resurface since they are more convenient for the users. NetSuite is supposed to provide simple user interaction. It’s doubtful that your employees would immediately embrace and embrace a new system, but solid training plans and support will make the implementation timeline go much more easily.

Failure to Form a NetSuite Implementation Team

Implementing a NetSuite system isn’t a one-time task that you can forget about after implementation. It isn’t as simple as that. At the very least, your company will require at least one NetSuite expert who can maintain and improve your system in the future as needed. If you’re a bigger organization, you could require an entire internal team. You’ll need a full-time dedicated team or NetSuite Administrator who can maintain your NetSuite system running well. Software implementations require the most skilled team members.
Companies must carefully plan their implementation methodology as it is a critical factor in a successful deployment for this digital transformation. The implementation process requires many insights from both internal and external teams for optimal user adoption and to enjoy a path to success. The entire process relies on execution phrases with proper training and a key team of implementation consultants.

How a Shoe Manufacturing Company Benefited from Merchandise Hierarchy Reports

How a Shoe Manufacturing Company Benefited from Merchandise Hierarchy Reports

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Shoe manufacturing peaked in Canada at about 52.9 million pairs in 1968. Imports were not substantial in the Canadian market until the early 1960s when they jumped from 6.8 million pairs to 75 million pairs in 15 years, this accounted for 63 percent of the whole Canadian market for footwear that year. Imports from Asia dominated the low-cost sector, while imports from Europe dominated the fashion footwear industry. According to the industry, the existing market share of less than 50% jeopardizes the existence of not only the Canadian footwear industry but also the leather industry and many suppliers. Under government protection, due to competition, the industry continued to invest in automation and electronic technologies, as well as restructuring plans to help it compete with foreign firms. The Canadian footwear sector is also expanding its export markets and specializing in winter footwear, for which it has already established a global name.

About the Client

NetSuite 2022.1 Pack Station app comes with new mobile enhancements that help warehouse workers process with faster times and more accuracy. There is a built-in converter for weighing packages that seamlessly switches between pounds and kilograms based on user preference. For accuracy and speed, workers can now check the packing instructions for items for each order packaging in the app before getting started. For speed again, the release comes with a bulk activation feature that helps to accelerate the pack and unpack “Ship As Is” products, rather than doing it individually.

For Warehouse managers, NetSuite 2022.1 helps to make the picking, scanning, releasing, and filtering much easier. The feature highlights customizations in the NetSuite Warehouse Management System (WMS) app that improve picker movement and wave filtering through automation.

ERP Buddies solution

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Problem

In this case, our client was running into problems focused on the organization of their many products. Although this company has many popular products that are winter-specific, they also have other lines of seasonal wear for the Summer and Fall times. This includes products such as sandals and sneakers. These different product lines introduced their need for a more structured and organized solution that would need to be implemented in their ERP system, in this case, NetSuite. This added feature to their solution would allow the company to create more seamless and automated workflows.

Requirements

With our client’s extensive product lines due to seasonal wear and new designs, they required a system that would be able to seamlessly provide hierarchy reports that would organize information based on product sales, inventory, and organize the items in a hierarchical manner. By enhancing the effectiveness and efficiency of their allocation, store-replenishment planning, and procurement processes, merchants may increase sales, raise profits, and reduce inventory costs.

The solution and Process

ERP Buddies knew exactly what would benefit this client and solve their unique needs. The solution was simple, with NetSuite already implemented, their next step was to develop a category system composed of all of the client’s current types of products. This includes categories such as seasonal (Summer, Winter, Fall, Spring), colours, style types, gender, and more! Determining hierarchy needs provides useful methods to categorize and determine relationships between the products, you can also group merchandise that shares similar characteristics. Having this type of organized structure allows for insight on year-to-date sales, trends and helps determine what the needs of the customer are so that the client can adjust and give their consumer what they need.

The Benefits

Our client’s successful NetSuite hierarchy reports project ensures that their business is operating in an efficient manner that best meets their product lines needs. They can now utilize the hierarchy reports to categorize processes or products for a specified time period and place them in their unique category. Having this organized process can now decrease the loss of capital. After you’ve allocated items, you’ll have a solid structure for workbooks, reports, pricing, promotions, and more in the downstream process. You can make informed merchandising selections using this framework. Using merchandise hierarchy to organize your workbooks or reports makes it easy to examine specific details. Such data is useful for identifying sales trends across product categories and creating sales strategies such as promotions.
Shoe manufacturers develop a wide range of shoe styles, in this case, our client’s product range was so wide due to demand and popularity that they now were seeking new methods of organization in order to help grow and scale their business further. Creating merchandise reports was the ultimate solution that will not only help organize but also provide insights into trends regarding their sales and product demand.
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How a Recycling Operations Company Implemented NetSuite Customizations

How a Recycling Operations Company Implemented NetSuite Customizations

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The recycling industry estimates that about 45% of the world’s production of product is created from recycled scrap. Industrial recycling actually makes up the largest sector of the recycling industry. Industrial products have the ability to retain their properties through the recycling process, therefore end-of-life products can be reintroduced as raw material and then utilized as new goods. The value of these products also does not depreciate, making this type of recycling very sustainable. Due to its reusable nature, many natural resources are maximized which also reduces the amount of waste in landfills.

About the Client

Our client who operates in the industrial recycling business is based in Canada and services all through North America as well as globally. This business provides recycling solutions for almost every type of industrial project and also gives its customers access to direct markets in order to maximize the value of their scraps and waste materials. Our client’s services include evaluation of material and pick up. Their warehouse allows the processing of recycled goods at the highest standards.

With worldwide operations and specializing in industrial recycling, our client has taken on challenges through innovative recovery techniques which commit to their goal of excellence in customer service. Some of these challenges appeared when more services and various types of recycled products came in demand. The need for a system that could be further customized to cater to new processes appeared.

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Problem

As mentioned, the recycling of different types of materials rose, and along with more variety came bigger product lines and processes. This introduced new needs for the company, such as coordinating more products and overseeing the management of new procedures, commissions, and automation. The transition to less manual processes was needed in order to have an efficient system with accurate data. The need for a more customized solution was necessary, as this has the potential to take the business to the next level. A customized solution also allows the business to meet each of their specified needs that would be unique from other businesses.

ERP Buddies Solution

The Solution and Process

Now, how did ERP Buddies approach this project? The client of course was in dire need of more customization for their business processes. Efficiency would be taken to the next level.

The process of implementation included:

The creation of a custom deal record which works as building blocks which then allow for the creation of custom fields, lists, and event specific links with other NetSuite records and transactions. These custom records are easy to format and configure. Create the ability to encapsulate and link purchase orders and sales order which can then be utilized and sourced in data to calculate commissions. These manual processes were automated and customized through the NetSuite platform and the company. Now this addition can save time on business activities such as tracking commissions. Finally, the creation of a fully customizable NetSuite model encompasses the business’s needs and goals, in which their requirements are completely met.

When our client approached us with a NetSuite Customization project, we became excited at all the possibilities and ways that we could tailor the system. The ways we can customize processes to meet their specific needs is just one of our specialties! This customization project includes the requirement of having a system that has processes that have the capacity to check if the purchased product is being sold. This would increase efficiency in tracking commissions, specifically the oversight of sales product sales and total commissions. An overall business process automation overhaul was needed for the tracking of new processes and improvements with visibility.

The Benefits

Our client’s successful NetSuite customization project ensures that their business is operating in a healthy and efficient state. They can now utilize the customizations and automation implemented to decrease manual processes and have the ability to focus on other pressing tasks. Now with the manual process of tracking commission automated via NetSuite, the company saves on average 4 days each month all due to process automation. These types of automation track purchase dates and sold dates of inventory and products.
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Working with ERP Buddies

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Our client was impressed during our discovery call where we introduced them to the world of ERP Buddies and our methodologies. With our experiences in various industries, our client knew that we could help to guide their NetSuite customization project and allow them to meet their goals. The ERP Buddies team is composed of business and technical experts. Our core focus is to provide tools & strategies to allow clients to meet their business goals and requirements. ERP Buddies services include a deep dive discovery call, consulting advice based on required modules and price as per budget, and an overall robust consultative approach!

How a Consumer Goods Company Had a Successful Data Migration with ERP Buddies | An In-Depth Case Study

How a Consumer Goods Company Had a Successful Data Migration with ERP Buddies | An In-Depth Case Study

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The food and beverage industry or also known as the consumer goods industry is large, to say the least. It involves the production of consumer goods of all types. This means that there are infinite numbers of different machinery and processes. This is one of the oldest industries that has ever existed that has experienced multiple decades of innovation. New products have been introduced, higher volumes, and there is always a need for specialized machinery and processes. This ranges from machineries such as ovens, mixers, conveyor belts to packaging and bottling machines. There is a high need for equipment in the food production industry, which means an organization of 10 plus products may have up to 10 different processes to coordinate. Therefore, a suitable system must be in place to coordinate and manage all of these processes in the organization.

About the Client

Our client, a North American consumer goods company, with a vast variety of stand-out consumer food products catering to the North American market.They manufacturer deliciously innovative goods that are ensured to be at their freshest state when ready to serve. With operations running all through the United States and Canada this consumer goods manufacturer and locations varying in products and different manufacturing processes a disorder of different software and processes. When organizations operate with a decentralized the most common issue is the difficulty to scale the business and potential mismanaging of the organization could put the financial health of the organization at risk. With an organization such as this expansion is always on the table, therefore the need to have a suitable system in place is significant.
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Problem

As mentioned, this organization has a number of different products equalling the management of many different processes and coordinating of systems. The issue presents itself in causing the inability to have all systems operating on one software due to different processes. Having this decentralized setup also causes communication gaps in the fetching of live data. No real-time data for inventory levels as multiple locations were backflushing and doing unnecessary inventory counts due to not being able to issue with handheld devices. Another problem identified included the need for improvement of lot tracebility.

ERP Buddies Solution

Our client approached us with a project that we were eager to take on and work our ERP Buddies magic. Part of this project was the need for data migration, meaning that the client needed a full migration of data from their parent company system to a central repository, which in this case is none other than NetSuite. The requirements of the client for this project were to maintain standards of data integrity & validation, without duplicated data.

The Solution and Process

This client benefited from their NetSuite implementation through this migration process in which has allowed the organization to maintain data integrity due to no duplicate data.

The process of implementation includes:

Importing data into NetSuite through detailed mapping of raw data and the creation of custom records. Receiving & pre validating raw data to ensure no columns and/or fields were missing. This proceeded with confirmation of the A/P team which ensured that all open purchase orders were successfully pulled from the previous system. Scrubbing and mapping involved the creation of CSV import files which detailed the mapping in the NetSuite UI. The process of data validation against raw data proceeded with a comparison of numbers, through discrepancies check in order to ensure that the numbers balance in accounting processes. Finally, data validation from business users was needed to proceed and complete the project.

The Benefits

Our client’s successful data migration to NetSuite ensures that the company maintains its data integrity. This allows the business to now operate in an efficient manner on NetSuite ERP that will give accurate data for order quantities, inventory, and more. With this project, there were also underlying processes that were upgraded. Applications were also improved for greater effectiveness & efficiency. Senorities can now look into various business departments to track and monitor productivity and play an active role in the coordination of processes. Data integrity gives companies a huge asset, if there is poor quality data the business runs the risk of generating wrong order numbers, leading to issues such as overstock, and the loss of capital. These types of problems can snowball into the delivery of subpar experiences for the end consumer. Experiences like stock shortages can give your customer a sense of instability towards your business, and potentially lead to the loss of business. Repercussions of inaccurate data can lead businesses down the wrong path and waste valuable time, energy and resources.

Working with ERP Buddies

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Our client was impressed with our level of expertise with NetSuite and data migrations. With years of experience under their belt, our clients knew we were the best to accomplish their project and help them meet their goals. The ERP Buddies team is composed of business and technical experts. Our core focus is to provide tools & strategies to allow clients to meet their business goals and requirements. ERP Buddies services include a deep dive discovery call, consulting advice based on required modules and price as per budget, and an overall robust consultative approach!

Having true and accurate data is crucial to the success of a business. False views of performance can be detrimental for the health of a business. Therefore having the appropriate system in place to manage your data and maintain data integrity will uplift and that your business to the next level.

Top 3 Benefits of Implementing NetSuite for SaaS Businesses

Top 3 Benefits of Implementing NetSuite for SaaS Businesses

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SaaS, short for software as a service is basically an element of cloud computing. It encompasses businesses of all types from various different industries. SaaS businesses are changing the way organizations work. The introduction of new work norms such as remote or hybrid working models makes SaaS businesses appealing as they can offer niche services such as an instant messaging platform, which can be accessed through applications or online browsers on any device. Other types of SaaS businesses include video & music streaming platforms, or even SaaS marketing automation platforms. In this post, we will explore the benefits of NetSuite ERP for SaaS businesses.

What is a SaaS Company?

As previously mentioned, SaaS businesses are one element of cloud computing. It offers a service in the form of cloud-based software that maintains servers, databases and is accessible through web browsers from any device, including mobile devices, desktops, etc. SaaS businesses typically are involved in the creation and development process while also hosting and updating the product internally. SaaS businesses are unique in the methods they are able to use to distribute their products, there is unlimited access to the audiences they are able to reach and scale. Businesses that operate in this industry also use a subscription-based business model that is normally set monthly or annually.
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Challenges for Saas Businesses

Saas Businesses operate in all types of industries. From entertainment, communication, healthcare, and so on. Despise these businesses having an all-around system that operates their key business functions such as orders, subscriptions, HR, and customer data records, there is a lack of a complete stand-alone solution. This means that SaaS businesses must resort to a second system that manages accounting and financial management. Unfortunately, many SaaS businesses must opt for a disconnected system that is standalone and isn’t capable of integrations.

There is a demand for SaaS-specific software that will integrate the main product to a supporting platform that can manage financials and implement automation across different locations. SaaS providers must be flexible and have the capacity to cover the finances across different regions and currencies. A scalable solution that supports growth strategy is crucial for businesses looking to expand operations.

Why Saas Businesses Benefit from NetSuite, an Integrated Solution

SaaS businesses provide services that often already have their core business functions taken care of. This includes the management of the signup process, providing access to server and software tools, customer usage tracking, customer information database, and more. However, there are a few reasons why these businesses need additional support through the integration of NetSuite ERP.

SaaS businesses typically operate globally, as there does not have a tangible product and they are able to operate from anywhere as it is a service based on the cloud. Therefore, the businesses need to cater to all those users that are based in different regions and countries. This means billing must be offered in different currencies. Billing is also subscription-based and oftentimes based on usage. This is another reason where NetSuite ERP integration is beneficial. Based on customer usage data the ERP system may take on tasks such as invoicing and setting up recurring payments. Other areas where NetSuite ERP integration would support are automated financial consolidation, automated billing with tracking capabilities (such as price, customers, software products). A fully integrated solution that is available to display data in real-time and on the go, along with the ability to scale is crucial for SaaS businesses.

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NetSuite ERP Features for SaaS Businesses

Integrations

The integration abilities of NetSuite are probably one of the most important features that it can offer to SaaS businesses. As mentioned, SaaS businesses are capable to offer most of the core business functions within their internal system. Where they fall behind is the integration of the billing, invoicing and all financial matters of the business. NetSuite is highly flexible and can be integrated to work alongside internal customer information databases to take on automated recurring billing and management of global operations that may work with different currencies in different regions.

Billing and Invoice Management

NetSuite’s billing and invoice management solution offers automation of invoicing and billing tasks. Where business owners may manage entire subscription lifecycles, through modifying subscriptions, prorate billing, consolidating multiple charges on a single invoice, and auto-generate renewals that will improve customer retention and improve customer service. With a billing schedule feature, businesses may schedule for future, real-time, and back-dated invoices. Automate billing at the end of free trials or rate increases for when discounts expire. When the billing process is automated, invoicing becomes more accurate which in return, accelerates payments and improves cash flow. Consolidated billing creates trust and transparency among customers by stating every charge on an invoice. In addition, discounts drive returning customers and automated renewals. Working alongside accounting functions, recurring revenue can be automated and managed accurately and remain compliant to standards.

NetSuite OneWorld

NetSuite OneWorld can also be an add-in, which can manage operations across multiple locations easily. With this support business owners can eliminate the need to use multiple solutions and integrate NetSuite OneWorld is a specialized module that has global operations, it provides real-time data at all levels to ensure that executives have access to data at any time. Furthermore, NetSuite OneWorld can adjust for different currencies, languages, taxation, and legal compliance at local levels, and handle regional and global business consolidation.

Business as usual is a concept of the past. SaaS businesses are changing the way we operate and communicate within organizations. A software company has more than just its core business processes to take care of, a crucial component is the way that financials are handled. Such as billing & invoicing, and accounting & financials. A SaaS business can have a customer base potentially anywhere in the world which means that a management team would greatly benefit from an integrated solution to make their operations seamless.