Shoe manufacturing peaked in Canada at about 52.9 million pairs in 1968. Imports were not substantial in the Canadian market until the early 1960s when they jumped from 6.8 million pairs to 75 million pairs in 15 years, this accounted for 63 percent of the whole Canadian market for footwear that year. Imports from Asia dominated the low-cost sector, while imports from Europe dominated the fashion footwear industry. According to the industry, the existing market share of less than 50% jeopardizes the existence of not only the Canadian footwear industry but also the leather industry and many suppliers. Under government protection, due to competition, the industry continued to invest in automation and electronic technologies, as well as restructuring plans to help it compete with foreign firms. The Canadian footwear sector is also expanding its export markets and specializing in winter footwear, for which it has already established a global name.

About the Client

Our client was one of the first companies to provide fashion boots that were created in Europe to the Canadian market. With unique features such as OC Technology’s built-in swiveling and folding ice cleats. This client has been importing shoes, boots, and slippers from Europe since the late 60s, and their product is distributed tall throughout North America. Their extensive knowledge assures high-quality materials that improve traction on snow and ice. Their specialization of European-made shoes although with their competence provides a high degree of excellence where collaborations with universities and orthopedic clinics focus on the best technical concepts when creating their product. Consideration is taken into account in order to provide distinctive and exclusive items that focus on their customer’s health.

ERP Buddies solution


In this case, our client was running into problems focused on the organization of their many products. Although this company has many popular products that are winter-specific, they also have other lines of seasonal wear for the Summer and Fall times. This includes products such as sandals and sneakers. These different product lines introduced their need for a more structured and organized solution that would need to be implemented in their ERP system, in this case, NetSuite. This added feature to their solution would allow the company to create more seamless and automated workflows.


With our client’s extensive product lines due to seasonal wear and new designs, they required a system that would be able to seamlessly provide hierarchy reports that would organize information based on product sales, inventory, and organize the items in a hierarchical manner. By enhancing the effectiveness and efficiency of their allocation, store-replenishment planning, and procurement processes, merchants may increase sales, raise profits, and reduce inventory costs.

The solution and Process

ERP Buddies knew exactly what would benefit this client and solve their unique needs. The solution was simple, with NetSuite already implemented, their next step was to develop a category system composed of all of the client’s current types of products. This includes categories such as seasonal (Summer, Winter, Fall, Spring), colours, style types, gender, and more! Determining hierarchy needs provides useful methods to categorize and determine relationships between the products, you can also group merchandise that shares similar characteristics. Having this type of organized structure allows for insight on year-to-date sales, trends and helps determine what the needs of the customer are so that the client can adjust and give their consumer what they need.

The Benefits

Our client’s successful NetSuite hierarchy reports project ensures that their business is operating in an efficient manner that best meets their product lines needs. They can now utilize the hierarchy reports to categorize processes or products for a specified time period and place them in their unique category. Having this organized process can now decrease the loss of capital.  After you’ve allocated items, you’ll have a solid structure for workbooks, reports, pricing, promotions, and more in the downstream process. You can make informed merchandising selections using this framework. Using merchandise hierarchy to organize your workbooks or reports makes it easy to examine specific details. Such data is useful for identifying sales trends across product categories and creating sales strategies such as promotions.

Shoe manufacturers develop a wide range of shoe styles, in this case, our client’s product range was so wide due to demand and popularity that they now were seeking new methods of organization in order to help grow and scale their business further. Creating merchandise reports was the ultimate solution that will not only help organize but also provide insights into trends regarding their sales and product demand.

Working with ERP Buddies

Our client was impressed during our discovery call where we introduced them to the world of ERP Buddies and our methodologies. With our experiences in various industries, our client knew that we could help to guide their NetSuite customization project and allow them to meet their goals. The ERP Buddies team is composed of business and technical experts. Our core focus is to provide tools & strategies to allow clients to meet their business goals and requirements. ERP Buddies services include a deep dive discovery call, consulting advice based on required modules and price as per budget, and an overall robust consultative approach!

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