Systems Technical Support Analyst

ERP Buddies Inc. is a NetSuite Solution Provider specializing in consulting, providing support and assisting in the development of cloud-based products. We have been shaped by dynamic business and specialized technical expert. At ERP Buddies, we have an incredible team that works tirelessly to turn our client’s goals into a reality. We help our clients excel their pipeline into the next gear.

At ERP Buddies, we focus on our core values and work as a team to get the job done. We are more than just co-workers, we are like family. With our dynamic and unique work environment, our employees have the opportunity to take ownership of projects and learn and grow within the company. We know that when you surround yourself with the best, you achieve success—and in turn achieve success for our clients.

To learn more about ERP Buddies Inc., please visit www.erpbuddies.com

Are you ready to step up and take your technology expertise to the next level? Working in a highly motivated team for world-driving customers, we’ll sustain your ability in a comprehensive culture that values diversity. We know that when you surround yourself with the best, you achieve success—and success for our customers.

LocationMississauga, ON
Job TypeFull-time, Permanent
Experience1 to less than 7 months
EducationComputer and Information Sciences, General
Salary$30.30 hourly for 30 to 44 hours per week

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

  • Consult user guides, technical manuals and other documents to research and implement solutions

  • Provide advice and training to users in response to identified difficulties

  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

  • Participate in the redesign of applications and other software

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

  • Provide business systems, network and Internet support to users in response to identified difficulties

Computer and Technology Knowledge

  • Database software

  • File management software

  • Software development

Benefits

  • Company Events

  • Dental Care

  • Extended Health Care

  • On-site Parking

  • Paid Time Off

  • Vision Care

We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted.

ERP Buddies Inc. is an equal opportunity employer. In addition, ERP Buddies Inc. is committed to providing accommodations for people with disabilities in accordance with provincial legislation.

Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs

COVID-19 considerations:

We require temperature to be checked prior to entry to the office, have installed sneeze guards, require masks to be worn and to keep at least 6 ft distance at all times.

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