Testing Phase –
The testing process can also be an overlooked step. Testing is a must to ensure that the goals set are matching. Depending on the business, there may be many phases of testing to ensure company requirements are being met.
Use-Case Testing – When the development team and external teams ensure that all processes and customizations are set up during the execution phase and are in a working manner according to goals and requirements established in the planning phase.
User Acceptance Testing – When users test processes and customizations that are set up during the execution phase. This is where training comes in and the reason we suggest an appropriate training session before testing begins. How are employees testing the new system if they are not able to navigate the new software?
The Go-Live phase –
Once everything is deemed ready, is when you find out if all the planning and work will pay off as you begin to utilize NetSuite in your day-to-day business activities.
Make sure you have external resources to refer to during the first few months. There are things that may have been missed during testing and when you initially go live that won’t appear right away. Furthermore, maximizing the platform’s ROI is a continuous process that will need adjusting and updates in the years ahead to maintain and keep up with business changes. If you’ve gotten this far with your implementation partner, it’s definitely a good idea to keep them around because they’ll be the most experienced with your environment and can discuss future updates with you.