Our client who operates in the industrial recycling business is based in Canada and services all through North America as well as globally. This business provides recycling solutions for almost every type of industrial project and also gives its customers access to direct markets in order to maximize the value of their scraps and waste materials. Our client’s services include evaluation of material and pick up. Their warehouse allows the processing of recycled goods at the highest standards.
With worldwide operations and specializing in industrial recycling, our client has taken on challenges through innovative recovery techniques which commit to their goal of excellence in customer service. Some of these challenges appeared when more services and various types of recycled products came in demand. The need for a system that could be further customized to cater to new processes appeared.
Now, how did ERP Buddies approach this project? The client of course was in dire need of more customization for their business processes. Efficiency would be taken to the next level.
The process of implementation included:
The creation of a custom deal record which works as building blocks which then allow for the creation of custom fields, lists, and event specific links with other NetSuite records and transactions. These custom records are easy to format and configure. Create the ability to encapsulate and link purchase orders and sales order which can then be utilized and sourced in data to calculate commissions. These manual processes were automated and customized through the NetSuite platform and the company. Now this addition can save time on business activities such as tracking commissions. Finally, the creation of a fully customizable NetSuite model encompasses the business’s needs and goals, in which their requirements are completely met.
When our client approached us with a NetSuite Customization project, we became excited at all the possibilities and ways that we could tailor the system. The ways we can customize processes to meet their specific needs is just one of our specialties! This customization project includes the requirement of having a system that has processes that have the capacity to check if the purchased product is being sold. This would increase efficiency in tracking commissions, specifically the oversight of sales product sales and total commissions. An overall business process automation overhaul was needed for the tracking of new processes and improvements with visibility.