Salesforce is a cloud computing service (SaaS) that specializes in customer relationship management (CRM). Salesforce allows its users to connect with customers, prospects and partners with the use of cloud technology.
Individuals can respond to potential requests or queries in real time through the platform with ease, no matter the location or the device.
As stated by the Salesforce website, companies witness an average of 27% increase in sales revenue, 32 % increase in conversion of leads and 56% higher customer satisfaction rate.
Salesforce is quickly becoming the industry standard to track customer activity, gain insights, improve customer service and marketing tactics among many more.
ERP Buddies Inc. specializes in integrating Salesforce within your eco-system to help your brand achieve the best CRM capabilities. Our Expert Consultants take a deep dive into your business and provide recommendations to avoid roadblocks and grasp opportunities.