SuiteSpaces is a self-storage management software that is used to manage the day-to-day operations of a storage facility, for the purpose of a unified view of the entire business.
ERP Buddies SuiteSpaces solution is a powerful software platform that is custom-built entirely on NetSuite ERP to target the issues of the self-storage facilities and online rentals facilities. This solution ensures businesses are equipped with modern functionality that streamlines every department within a storage facility. As this self-storage software is built natively within NetSuite, users can access it via smartphones, tablets Windows, Apple MacBooks, etc. SuiteSpaces cloud-based self-storage solution is also backed by our elite support team who stay by your side to answer questions at every step of the way. This amazing set of features makes SuiteSpaces an all-in-one cloud-based self-storage solution.
It is also important to note that ERP Buddies is the ONLY NetSuite Solution Provider with a custom-built NetSuite solution for the Self-Storage industry.
NetSuite OneWorld is a specialized module for enterprises that need to manage global operations across multiple locations and subsidiaries. NetSuite OneWorld provides real-time data at the local, regional, and headquarter level to ensure higher-ups have access to important data every time. NetSuite OneWorld is also best suited for single facility owners & multi-store operators that are currently experiencing rapid growth and wish to establish operations in new territories/regions and locations.
ERP Buddies experts have years of experience in developing accurate solutions for every industry vertical. The SuiteSpaces self-storage solution has been created by keeping the issues of the Storage industry in mind. Additional functionalities can be added/modified as this solution is fully customizable and scalable at any point in time.
Some additional capabilities of customizations may include – Adding custom roles, permissions, creating new workflows, etc.
ERP Buddies understands that every storage facility manager has to juggle a lot of roles to provide a leading customer service experience. Some major work functions of a facility manager often involve renting available units, lead management, assisting current tenants, complaint resolution, and more.
In this section, we will showcase how a storage facility manager can use SuiteSpaces’ productivity-boosting features and its key features to effortlessly manage the day-to-day operations of this business.
Once the facility manager logs into its NetSuite SuiteSpaces system, they can have an overview of all the things that will be needed to plan the day. SuiteSpaces comes equipped with an intuitive custom dashboard that displays information in real-time. Information like the total number of leads, tenants, rented units, etc. can be looked at this centralized dashboard to help plan the day of your modern self-storage facility.
Storage companies' facility managers can create scheduled maintenance lists, set up storage unit clean-ups and can also create a task list to follow up on potential customers in SuiteSpaces self-storage industry ERP. Notifications will be triggered and sent to the facility manager on their centralized dashboard whenever a particular task does not get completed within the time frame to keep the manager updated on every activity.
The facility manager now starts their morning rounds around the storage facility to inspect the property for any possible issue. While checking the storage facility, SuiteSpaces can showcase information like the total size of the storage facility, price of a unit, tenant name, date of agreement, and more on its central dashboard. These facility maps are fully integrable with SuiteSpaces.
With a SuiteSpaces implementation, the facility manager can quickly speed the search for the customer details by inputting their first and last name in the search bar. This allows the facility manager to glance over storage customer information in a matter of minutes.
The SuiteSpaces solution will save every voicemail into the cloud database to allow the Facility managers and store owners to track lead information, return missed calls, negotiate terms, and more. This helps the facility manager to understand the potential clients’ requirements before things are set in motion.
Payments from tenants and customers can be processed securely with SuiteSpaces. Customers can make rental payments online, via email, or through a customer portal as well. SuiteSpaces can also process credit card payments, making it convenient furthermore. Facility managers can also quickly speed search for invoices, remaining balance, rental payment, etc. SuiteSpaces is also a business accounting software with additional accounting features such as order to cash, creating audit trail visibility, procure to pay, tax management, payment processing, fixed asset management, financial reporting, and more.
By clicking the “Move-out” button on the customer profile, the facility manager can get ready to vacate, inspect, get final payments from the tenant, and clean the rented unit to keep it ready for the next potential tenant. Once the customer confirms that the unit is vacated and emptied, the facility manager can then convert the empty unit to available space for the new customer in the business system i.e SuiteSpaces.
Every lead that comes into the storage facility gets recorded for optimal lead management. The facility manager can input new lead information into SuiteSpaces to create the desired customer profile with information like – desired move-in date, the preferred size of the storage unit, duration, lead type, email address, custom requirements, and more. This helps the manager to identify up-sell/cross-sell opportunities along with providing the best unit at the best price to maintain higher customer acquisition percentages. SuiteSpaces also comes equipped with a customer relationship management (CRM) module that can be implemented to improve and strengthen customer relations.
Facility Managers can improve business profitability by conveying unit pricing changes conveniently. Managers can overlook current tenant status and can also get a complete overview of unpaid invoices, balances, paid units, etc. This gives the manager complete control over their profits and monthly revenues. NetSuite Revenue Management Cloud Service: Includes all NetSuite Revenue Recognition functionally except, Revenue Allocations and associated features (the allocation of contract value across multiple Items using Fair Value Price List).
As the facility manager approaches the end of the day, they can create quick reports in seconds that showcase daily activities, income, rented units, and more. With SuiteSpaces, facility managers can create custom editable reports that can help to identify bottlenecks within the facility.
SuiteSpaces is a cloud-based self-storage management solution that enables managers and their teams to work remotely if they want. SuiteSpaces operates on a unified database that keeps everyone in the facility on the same page. Managers can log into their SuiteSpaces account anytime to glance over tasks, deliverables, etc.
NetSuite SuiteSpaces Advanced Electronic Bank Payments capabilities include:
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ERP Buddies is a North American NetSuite Cloud ERP Solution Provider (Software Vendor) with diverse experience in implementing ERP systems for multiple companies across wide industry verticals with a true cloud solution.
With offices in the U.S, Canada (North America), Philippines, India (Asia) and UK, Spain (Europe), our experts are accessible globally and make it their priority to create a smooth and positive experience for clients. Our experts assist clients throughout the entire implementation process, with on-site support and consultation, along with additional assistance in customizing your system functionality to guarantee it meets your business needs.