ERP level of customization can be limitless however it won’t ever be like an ERP configuration. The difference is subtle but noteworthy!
As explained above, ERP configurations are small changes that are made into the out of box functionality of the ERP system. Things like custom fields, forms, languages, time zones, usage of currencies, units of measure etc. make up the majority of an ERP configuration.
These changes are discussed and finalized prior to an ERP implementation by the software development team and don’t need any complex changes to be made within the ERP systems functionality which tends to happen in an environment where ERP customization is necessary.
As every coin has 2 sides, now let’s talk about ERP Customizations.
When it comes to ERP customization, users have a lot more freedom. ERP customizations require complex coding and intensive man-hours to be spent on rigorous system testing. If done right, ERP customization can do wonders for your company (Enterprise Resource Planning)
Some types of ERP customizations include:
- Creating cosmetic changes and design modifications based on brand colours, user preference etc.
- Creating custom layouts, formats, invoices, special delivery notes, documents, and forms
- Third-party application additional integration requirements to support functionalities like Salesforce + NetSuite integration
- Source code customization to add extra features and to improve existing work processes.
A word of caution: Customizations require a great of effort and attention to detail. If your ERP partner is inexperienced, there is a high chance that your customizations may create more complexities than ease of use. Therefore, it is always recommended to partner with an ERP provider like ERP Buddies who have intensive experience in conducting many NetSuite customizations.